Housekeeper

Base pay rate: $16 / hour - Use our Daily Pay benefit and get access to your pay as you need it.            

$1,000 Sign-On Bonus only applies for new hires and rehires that have not been employed with Westgate within one year from their last day of employment.

Wild Bear Inn places you in the heart of beautiful Pigeon Forge, Tennessee, which is nestled in the scenic Great Smoky Mountains, just minutes from Great Smoky Mountains National Park, the most visited national park in the country. As a member of the Wild Bear Inn team, you will help provide guests with an unforgettable vacation getaway at our ideally situated hotel. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

We are seeking a meticulous and adaptable Housekeeper to contribute to the creating a best-in-class experience for our guests. The ideal candidate will possess an eye for detail, a passion for customer service, and a commitment to maintaining the cleanliness and integrity of our property. If you are a dedicated, hard-working individual with a passion for hospitality and a commitment to maintaining the highest level of cleanliness, we would love to consider you to be a part of our team.

Responsibilities:

• Greet all guests and owners with a friendly smile during your shifts and while on property.
• Handle assigned guest rooms in a timely and organized manner, ensuring all rooms are clean, sanitized, and presentable.
• Regularly checking and maintaining cleaning equipment.
• Using appropriate cleaning chemicals and equipment to clean guest rooms.
• Notifying superiors of any damage, deficits, or disturbances within rooms.
• Provide amenities and handle guest requests with professionalism and patience.
• Respect guest privacy and maintain confidentiality at all times.
• Adhere to hotel/resort standards, protocols and procedures and comply with all safety and health regulations.

Requirements:

• Must be able to lift 35lbs and work in outdoor weather conditions
• Required to pass a background check, drug test, and prove eligibility to work in the United States
• Flexible working hours, able to work on weekends, holidays, and evenings

Qualifications:

• Driver’s License (Preferred)
• Have stamina to meet physical demands of the job (i.e., push, pull, bend, kneel, walk stairs, lift)
• Proven experience as a housekeeper or a similar role in a hotel environment is an advantage but not required. Training will be provided for suitable candidates
• Attention to detail and thoroughness in performing cleaning tasks
• Ability to work independently and as part of a team
• Positive attitude and a commitment to delivering excellent customer service
• Ability to communicate effectively with guests, management, and coworkers
• Possess the following core values, Integrity, Passion and Work Ethic

Why Westgate?  

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.