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Security Supervisor

  1. Full-time

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Kissimmee, FL

  1. Customer Service
  2. Resort Ops

Company Description

Pay Rate: $20/hour - If you're looking for a more flexible way to get paid, we have DailyPay available.

Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and share stories with guests from around the world who come to experience Central Florida’s world-famous theme parks and attractions. Enjoy the excitement and surroundings of our world-class resort, featuring award-winning attractions and restaurants. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.


Job Description

As the Safety & Security Supervisor, you will direct and coordinate the activities of the Security Officers actively engaged in the execution of the CFI, Inc. security programs under the direction of Director of Security and or General Manager.

As the Security Supervisor, you will:

  • Supervise security officers
  • Direct and/or conduct internal criminal and civil investigations and act as a liaison to Law Enforcement and Emergency Services Personnel
  • Provide outstanding customer service to guest and resort visitors
  • Interact and understand and be responsive to the flexible needs of all Departments
  • Must be able to perform the following functions on the computer: type incident reports, effectively read and respond to email from other departments and guests, research safety standards and procedures, maintain security systems, maintain electronic key control
  • Ensure subordinates perform their duties in accordance with corporate policies and state law regulating the activities of the security officers
  • Supervise and or conduct incident investigations as required by policy using the computer Respond to critical incidents and assume control of incident scene including fire alarms
  • Oversee operation and maintenance of security systems, electronic lock security and key control access systems using the computer
  • Responsible for resort surveillance (vehicle/foot/video), including pools and storage lots.
  • Coordinate and supervise special event security
  • Attend and participate in operational, staff, safety committee, and risk management meetings as directed
  • Ensure Westgate Disaster Plans, Emergency procedures and Standard Operating Procedures are followe

Additionally, the person must possess and adhere to the following core values:

  • Integrity
  • Passion
  • Work Ethic

Qualifications

  • At least 1 year of supervisory or management experience
  • Class D License
  • Valid Drivers License
  • Preferred Red Cross Certification, CPR, AED, First aid.
  • Must be able to work weekends and holidays.
  • Strong computer skills with the ability to prepare clear, professional reports
  • Must be able to bend, stoop, squat, walk and lift up to 50lbs

Additional Information

Why Westgate?

  • Comprehensive health benefits – medical, dental and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
  • Advancement & development opportunities
  • Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

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Kissimmee, FL

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